COUPON CODES TERMS AND CONDITIONS

10% DISCOUNT WITH PROMO CODE "XMAS2024" PROMO 

USE COUPON CODE "XMAS2024" TO GET 20% DISCOUNT DURING CHECKOUT SECTION UNDER THE COUPON SECTION.

PROMO ENDS DEC 15TH

IMPORTANT INFORMATION ABOUT RETURNS & EXCHANGES

Requests for exchanges must be made within 7 days of receiving your order.
Please email to have your request reviewed & approved before you send it back: SALES@YOURCUSTOMSCRUBS.COM
Returns or exchanges not made via this email cannot enter our quality control system & will not be processed.
Please Note: Items received as part of an exchange can not be returned for further exchanges.

REASONS FOR RETURNS:
- A change in size (NOT APPLICABLE IF IT IS PERSONALIZED)
Please advise on the EMAIL which size you need, we will send you the correct size. While we are happy to exchange the size, no refunds are given for incorrect size choices.
- You received the wrong item
- Please send a photo of the incorrect item to SALES@YOURCUSTOMSCRUBS.COM and we will follow it up for you.
- You received a damaged/faulty item
- Quality is our top priority, If you receive damaged or faulty gear you do not need to return it. The only thing we ask is to send an email to SALES@YOURCUSTOMSCRUBS.COM stating your order number and a photo of the faulty or damaged gear. If the damage or fault is clear, we will send you a new item 100% free of charge.

WE CANNOT ACCEPT RETURNS OR EXCHANGES IF:
- THE ITEM IS PERSONALIZED.
- A 'change of mind' because we print on demand & do not hold stock. Please choose carefully as returns are not accepted for exchange of design or refund.
- The item(s) have been worn or washed
- The item(s) have been altered in any way
- The item(s) are in any way defective from the original and salable condition, unless the condition is our fault.
- The item(s) do not have the original tags on them
- The item(s) were a Final Sale item Any further questions about our return policy?
Please send us an email at SALES@YOURCUSTOMSCRUBS.COM
Returns or exchanges not made via this EMAIL cannot enter our quality control system & will not be processed.